SHIPPING

Contiguous United States Orders

For orders over US$69, shipping within the US is free.

For orders under US$69, shipping within the US is US$10.

Please allow an estimated delivery time of 5~10 weekdays (items may take longer to get to you during busy periods and public holidays).  

Orders are sent via USPS tracked.  

Expedited shipping is available within the USA only for $25. Expedited orders will be shipped with expected delivery time of 3~5 weekdays for the continental US.

International Orders

For orders over US$69, shipping is free.

For orders under US$69, shipping is US$10.

Please allow an estimated delivery time of 10~20 weekdays (items may take longer to get to you during busy periods and public holidays).  

Orders ship within 1-3 weekdays after your order is placed. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days, or federal holidays.

Once your order is placed you will receive a confirmation email. Processing begins the next day for all orders. Orders placed Friday to Sunday will be shipped out on the following Monday.

If your shipping is delayed please contact us at support@carerspark.com and we will help locate your package.

Expedited Shipping

Expedited Shipping orders ship the same day if received by 9 AM PST. Transit times are calculated as Monday through Friday and do not include the ship day, weekend days or federal holidays. If the order is received after 9 AM PST, it will be processed the following business day. We guarantee transit times for expedited shipping methods except in cases of acts of weather or incorrect shipping addresses. Please note: expedited shipping orders may require a signature upon delivery.

Most orders are processed and shipped within 24-48 hours of receipt (Processing time does not include weekend days or federal holidays).

Standard shipping cost depends on product weight. Express shipping cost is $25 generally. Please refer to a real-time shipping quote shipping cost upon checkout.

SHIPPING METHODS

SHIPPING TIME

Standard Shipping

Contiguous United States 5 ~10 weekdays

Canada 10~20 weekdays

Europe 10~15 weekdays

Japan 10~15 weekdays

Australia 12~20 weekdays

Other Countries 15~25 weekdays

Expedited Shipping (only for Contiguous United States)

3~5 weekdays


Notes:
1) Expedited Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.

Due to the Corona Virus pandemic, delivery dates are not guaranteed.

Orders with Expedited Shipping will be processed and shipped the same day if received by 9 AM PST.

For international orders, import duties, taxes, and charges are not included in shipping cost. Please check and know your country's custom tax before you choose the shipping method. If you have other questions, please feel free to contact us.